Various Obstructions in Effectively Achieving the Objectives of Citizen Charter

Various Obstructions in Effectively Achieving the Objectives of Citizen Charter

* Corruption caused adverse effects such as performance and fairness and standards of services.

The mentality of the traditional ruling class in civil services could not be changed appropriately. This requires a more service approach.

* Even though the Right to Information Act was brought in, the work culture of transparency could not be brought in sufficiently.

* There are still shortcomings in the public relations aspect of personnel or other issues of personnel development.

* Many values ​​could not be properly constructed in the public services as per the requirement of the Citizens' Manifesto.

* The shortcomings in the availability of budget and finance due to organizational modernization and communication reforms etc., had an adverse effect.

* Team spirit was adversely affected due to the strength of superior-subordinate relations.

* Deficiencies in consumer awareness or consciousness in developing countries had an adverse effect.

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